Should HxHD be scrapped and COMPLETELY turned into a lounge?

[HotelUser]

tbh all the hxhd staff votes will be bias so should they really be counted?

All the users angry at the hxhd for other reasons (got banned or something) will also have a bias vote. So I don't see how this poll holds any legitimacy whatsoever.

With fewer members of staff (as lets face it we dont need 12 people to moderate a room) and relaxed rules a lounge would probaby have more positive energy.

People only cause arguments because of harsh rules and some staff (talking about noone inparticular, just all staff on the whole) thinking they are better than other people - it's meant in no way as an insult it's the truth, the sense of "authority" just makes people naturally feel this, when really that sense of authority is not needed.

You managed the desk at another time, a lot of elements have changed, Oli.

[dogboy123]

Oh my


Not another thread

Basically, the desk is fine as it is, it's good popularity wise, and I think its succeding

Changing it to Habbox Lounge is hardly gonna change anything, if anything its only gonna lose some visiotrs asking for help

Its not as if nobody asks for help anymore, I see loads of people asking for help, they wouldnt neccesarily come to a lounge asking for help. So theres a couple of people lost

[Hecktix]

You managed the desk at another time, a lot of elements have changed, Oli.

I managed the desk at a time when 20-40 staff were necessary to ensure a minimum of 6 staff in the desk at any time to cope with the high demand for help we were getting.

Yes David, a lot of elements have changed, thus my argument has changed.
Am I arguing using examples from the way HxHD was in 2006? No. I'm using examples from recent times.

[leah]

With fewer members of staff (as lets face it we dont need 12 people to moderate a room) and relaxed rules a lounge would probaby have more positive energy.

People only cause arguments because of harsh rules and some staff (talking about noone inparticular, just all staff on the whole) thinking they are better than other people - it's meant in no way as an insult it's the truth, the sense of "authority" just makes people naturally feel this, when really that sense of authority is not needed.

Staff don't think they're better than others? If someones rude then they are warned, if they continue they are kicked, if they come back and continue they are temp banned. It's a simple procedure which staff must enforce, enforcing rules doesn't mean they are stuck up?

Many people come in just to cause trouble so relaxing the rules and letting them create havok would do nothing but make things 10 times worse.

[HotelUser]

I managed the desk at a time when 20-40 staff were necessary to ensure a minimum of 6 staff in the desk at any time to cope with the high demand for help we were getting.

Yes so by having a smaller moderation team even less people would show up. Look at the ratio you have me. 30 staff only puts 6 online at once? We'd need a lot of staff to have a sufficient amount of moderators.

Yes David, a lot of elements have changed, thus my argument has changed.
Am I arguing using examples from the way HxHD was in 2006? No. I'm using examples from recent times.

I would think you'd need to spend a considerable amount of time in the desk, to be sure the drastic measures you're purposing are actually required. It is seldom that I see you in the desk, oli. I saw you in today, for the first time in a long time, and you stood in the door and got autokicked.

[marriott0.01]

The Habbox Help Desk shouldn't be completely scrapped but I do say that it should become more informal and not be called a help "desk" as it sounds too formal.

The help aspect should be still there, because a lot of people on Habbo still need a lot of help and they need to know the help is there.

Informality could be introduced, but the staff activity shouldn't effect the change, it should be the change of visitors, if people are more coming in for a good time, and to relax, then yes it should evolve into a more informal help "lounge" but still you get the few that come in to get help.

So for that reason and that reason only, I am going to say that the HxHD should not be scrapped but should evolve into a less formal help room.

[Hecktix]

Staff don't think they're better than others? If someones rude then they are warned, if they continue they are kicked, if they come back and continue they are temp banned. It's a simple procedure which staff must enforce, enforcing rules doesn't mean they are stuck up?

Many people come in just to cause trouble so relaxing the rules and letting them create havok would do nothing but make things 10 times worse.

Didn't say staff were stuck up. Just said the authority goes to people's heads.. afterall they are mainly young..

I guaruntee you if you trialed more relaxed rules for a month, you'd have less turmoil.

Yes so by having a smaller moderation team even less people would show up. Look at the ratio you have me. 30 staff only puts 6 online at once? We'd need a lot of staff to have a sufficient amount of moderators.
I would think you'd need to spend a considerable amount of time in the desk, to be sure the drastic measures you're purposing are actually required. It is seldom that I see you in the desk, oli. I saw you in today, for the first time in a long time, and you stood in the door and got autokicked.

You don't get me, our staff weren't required to moderate, you could have one or two SS with rights in the room for that, the staff were required to HELP people, which isn't required anymore, where the few moderators are, but not 12!

I do come to the desk, but quite frankly most of the time there is nobody in there who I want to have a conversation with.. so I stand or sit and I watch
Apart from the occasional argument HxHD is a wonderful environment.. just not a help desk so lets get rid of the pretence and make it a fully fledged lounge!

I'm not criticising the god damn room, just saying

[leah]

You don't get me, our staff weren't required to moderate, you could have one or two SS with rights in the room for that, the staff were required to HELP people, which isn't required anymore, where the few moderators are, but not 12!

we would need staff in there at all times though, apart from during the night (although we have two international staff who are in until the early hours of the morning) meaning that those two staff that you're proposing would need to be in there for all that time?
The staff are fine as they are now.

[HotelUser]

Didn't say staff were stuck up. Just said the authority goes to people's heads.. afterall they are mainly young..

I guaruntee you if you trialed more relaxed rules for a month, you'd have less turmoil.



You don't get me, our staff weren't required to moderate, you could have one or two SS with rights in the room for that, the staff were required to HELP people, which isn't required anymore, where the few moderators are, but not 12!

I do come to the desk, but quite frankly most of the time there is nobody in there who I want to have a conversation with.. so I stand or sit and I watch
Apart from the occasional argument HxHD is a wonderful environment.. just not a help desk so lets get rid of the pretence and make it a fully fledged lounge!

I'm not criticising the god damn room, just saying

When people cause trouble now, they bring friends, and we're constantly kicking 4 users at once. Much easier with other staff to help.

Also by having more staff there's more people to get the desk on the popular list. Infact, I wouldn't mind having more staff. Maybe even 20.

And actually, (I'm going to go on like these are actually real users, and not forum users making clones to see how good we are are helping, being active, because I wouldn't want to ruin their cover!), there's been lots of users asking for help today. So why close the help section at all ?

[Hecktix]

we would need staff in there at all times though, apart from during the night (although we have two international staff who are in until the early hours of the morning) meaning that those two staff that you're proposing would need to be in there for all that time?
The staff are fine as they are now.

You don't need staff all the time!!!!!!

Guests don't need BABYSITTING.