| Habbo Error (#5) | Need Advice |

[e5]

You're probably best of email Habbo via the Habbo Help Tool (HHT) (http://www.habbohotel.co.uk/iot/go?lang=en&country=uk) as it's their website etc, they should know how to allow Habbo through ports to the full extent.

[Churpie]

Kk thnaks for that, i will contact them now hopefully we can sort this problem out, if not then i can never go on habbo.

P.s just some added info, i tried habbo on all 3 PC's in the house and we all get the same problem

[Churpie]

You're probably best of email Habbo via the Habbo Help Tool (HHT) (http://www.habbohotel.co.uk/iot/go?lang=en&country=uk) as it's their website etc, they should know how to allow Habbo through ports to the full extent.

Did that yesterday and they sent me the FAQ page.. didnt show me at all on how to allow habbo through ports -.- then i get a email 2 hours ago saying we cant help you anymore... All i asked them was to give me a guide on how to allow habbo through my ports -.- Kinda annoying me now as its been 5-6 months and then they decide they cant do anything more? Surely they know how to open ports etc :S Sorry if it sounds like im moaning.

Churpie

[Churpie]

Hmm edit button dispears.. Anyway i got this information from the habbo.co.uk website.

TCP ports in the range:

37000-37099


On the following IPs:


213.157.65.47

213.157.65.43

213.157.65.40

213.157.65.33

This is there ports and IP's, can anyone tell/explain on how i add them?

[Churpie]

Bump
Tried doing ports, still dosent work, Habbo reckons its virgin media as they think my street shares the MB :S but if it was that would runescape/online games work, its odd, and to my knowledge it all happened when i got virgin media, not 100% sure though like i said.

[luce]

Contact your internet provider (Aka Virgin Media) and see if they have any issues with this or you have some sort of allowace which habbo may exceed, and if this isn't the problem you have illiminated it. If it is ask them what you/they are going to do about it

Hope this helps!

[marriott0.01]

Agreed Lucy, contact your ISP ASAP

[Churpie]

Not allowed ot phone VM -.- also i dont get that error now :S i get this error -.- :

Oops, an error has occurred













Oops! Something strange happened. Not to worry - this error has now been recorded and will be investigated by our support team.


Any ideas.