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Results 1 to 5 of 5
  1. #1
    Join Date
    Aug 2007
    Posts
    6
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    0

    Question My Habbo UK account (I haven't logged in for years)

    Apparently, I quitted Habbo for 2 years ago but now, I can't login to my Habbo and I think someone hacked into it. They guessed my password correctly and knew my email. Is there a person who I can contact at Sulake to recover my account? I just want the account back so items doesn't really matter.

  2. #2
    Join Date
    Jul 2006
    Location
    London
    Posts
    2,335
    Tokens
    50

    Latest Awards:

    Default

    This best thing to do is to contact player support using the Helptool, they will tell you everything you need to know/do.

    Helptool - www.habbohotel.co.uk/iot


  3. #3
    Join Date
    Mar 2008
    Location
    Leah's Tractor
    Posts
    458
    Tokens
    0

    Default

    Best thing for you to do is contact Habbo through the Help Tool. Scroll down on www.habbo.co.uk and at the bottom is "Contact Us". Go along answering the questions and then tell them all the information you know about your account. Especially your birth date, credits youve bought (even what with e.g. credit card, mobile). Goodluck and I hope this helps.
    LeaJoshyLexAliceScottyMelSkotGemsBenScottioJakeCalvAmbzRyanJamesRichieAlexTuxAliceHaynaSamLouNarieeMollyWillNic

  4. #4
    Join Date
    Aug 2007
    Posts
    6
    Tokens
    0

    Default

    What if all my information was changed? I think the person hacked to my account knew my email, DOB, etc. Almost everything. He/she might have saw my Myspace personal account info.

  5. #5
    Join Date
    Aug 2006
    Posts
    7,166
    Tokens
    682

    Latest Awards:

    Default

    If the information has been changed on your account - I wouldn't have much hope in them getting it back. However, if you send a polite email to player support (follow the links above), it's always worth giving it a shot to see if they have any past records to verify its you. If you can provide the information they want which YOU last had, chances are it might work.

    If you bought credits - they will still be on record. Your IP address will be too.
    Good luck!

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