General Management Takeover!

[Chris]

I'll ask again @Wispur;

I received a quote from you in here which I didn't read straight away. When I tried to, it had been hidden. Were you even ruder than you have been to other members and decided it was inappropriate or...?

I decided that saying nothing was better than saying what I did say. Nothing for you to worry about now.

[Inseriousity.]

I think Sam's point was member interaction is something that should be constantly done rather than as an afterthought. A lot of this thread - and the many more before it - is down to communication and Matt was not immune to criticism either (the difference being you actually reply even if it is with a slightly aggressive attitude whereas he'd leave it to his AGMs to defend general management so you are an improvement in that regard at least). In fact, the whole action plan thread was made precisely because of the lack of action, lack of ideas, lack of communication. Would there be a request for an action plan if the community could already see it for themselves? Perms, planning and I can't remember the other thing you said do have to be done, yes, but AGM work has always been more long-term, more visionary towards the future and that does mean that these projects take time, can hit all sorts of systematical obstacles that means they're delayed etc so there are two options:

a) Retreat your ideas to the background, safe from criticism, but you yourself receiving plenty
b) Lead from the front, say what you're doing, why it's not going so well atm (if applicable), these are the ideas I'm working on, look I am doing something. Saying "admin work" - which is essentially what it is - as an explanation for what you're doing when admin work should just be 5-10% of your daily workload is not going to inspire much confidence with the community. Ideas still being clutched tightly to your chest and then 6 months later still no sign of anything new does mean that people will start to wonder what the hell you've been doing for the past 6 months (you can count the number of things the community has seen from you since March on one hand).

Maybe then you'll be surprised how much things will improve for you, criticism-wise. It'll certainly be better than the aggressive approach where people just naturally get defensive and give it back.

[dbgtz]

A task that literally takes seconds is not worth adding. Especially if you're trying to act as if it's time consuming.



I must do.

It took me 15 minutes to look through the 7 pages, note down every charity find out if they're registered and get a description..

Show Hide

Ataxia - Registered (1102391) - ATAXIA UK SUPPORTS PEOPLE AFFECTED BY FRIEDREICH'S ATAXIA AND CEREBELLAR ATAXIAS BY FUNDING MEDICAL AND OTHER RESEARCH, PILOTING NEW SERVICE DELIVERY MODELS, AND DISSEMINATING RESULTS; PROVIDING INFORMATION TO PEOPLE WITH ATAXIA, MEDICAL, AND SOCIAL CARE PROFESSIONALS; DISTRIBUTION OF WELFARE GRANTS; CAMPAIGNING FOR IMPROVEMENT IN TREATMENT AND SERVICES; FACILITATING SELF-HELP GROUPS.


AgeUK - Registered (1128267) - AGE UK AIMS TO CREATE A WORLD WHERE OLDER PEOPLE CAN LIVE THEIR LIVES FREE FROM POVERTY, ISOLATION AND NEGLECT. IT RAISES AWARENESS OF ISSUES AFFECTING OLDER PEOPLE IN THE UK AND OVERSEAS, RESEARCHES AND CAMPAIGNS FOR CHANGES IN POLICY AND PRACTICE, AND OFFERS PRACTICAL SUPPORT TO DISADVANTAGED OLDER PEOPLE. IT IS FUNDED BY INDIVIDUALS, COMPANIES AND TRUSTS.


Dogs Trust - Registered (227523) - DOGS TRUST OPERATES A NETWORK OF 17 REHOMING CENTRES ACROSS THE UK. EACH CENTRE PROVIDES DOG ACCOMODATION, PUPPY HOUSES, ISOLATION BLOCKS AND TREATMENT ROOMS. DOGS TRUST PROVIDES FINANCIAL ASSISTANCE TO ALLOW OWNERS IN GENUINE NEED TO HAVE THEIR DOGS NEUTERED THROUGH PARTICIPATING VETERINARY PRACTICES. DOGS TRUST PROVIDES EDUCATIONAL MATERIAL ON RESPONSIBLE DOG OWNERSHIP FOR ALL AGES.


RSPCA - Registered (219099) - TO PREVENT CRUELTY, PROMOTE KINDNESS AND TO ALLEVIATE SUFFERING OF ANIMALS.


Shelterbox - Registered (1096479) - SHELTERBOX PROVIDES EMERGENCY SHELTER AND VITAL SUPPLIES TO SUPPORT COMMUNITIES AROUND THE WORLD OVERWHELMED BY DISASTER AND HUMANITARIAN CRISES.


Doctors Without Borders - Not UK Registered


Scouts UK - Registered (306101) - SCOUTING ACTIVELY ENGAGES AND SUPPORTS YOUNG PEOPLE IN THEIR PERSONAL DEVELOPMENT, EMPOWERING THEM TO MAKE A POSITIVE CONTRIBUTION TO SOCIETY.


ALS - Not UK Registered


Cancer Research - Registered (1089464) - TO PROTECT AND PROMOTE THE HEALTH OF THE PUBLIC IN PARTICULAR BY RESEARCH INTO THE NATURE, CAUSES, DIAGNOSIS, PREVENTION, TREATMENT AND CURE OF ALL FORMS OF CANCER, INCLUDING THE DEVELOPMENT OF RESEARCH INTO PRACTICAL APPLICATIONS FOR THE PREVENTION, TREATMENT AND CURE OF CANCER AND TO PROVIDE INFORMATION AND RAISE PUBLIC UNDERSTANDING OF SUCH MATTERS.


Alzheimers society - Registered (296645) - ALZHEIMER'S SOCIETY STAFF AND VOLUNTEERS PROVIDE SERVICES TO PEOPLE AFFECTED BY DEMENTIA, INCLUDING DAY CARE AND HOME CARE, SUPPORT AND BEFRIENDING SERVICES ACROSS ENGLAND, WALES AND NORTHERN IRELAND. WE PROVIDE INFORMATION AND TRAINING, AND EVERY YEAR WE INVEST IN RESEARCH. WE CAMPAIGN FOR THE RIGHTS OF PEOPLE WITH DEMENTIA AND THOSE WHO CARE FOR THEM.


UK Sands - Registered (299679) - SANDS OFFERS SUPPORT TO PARENTS AND FAMILIES WHOSE BABY HAS DIED, PROVIDING A WIDE RANGE OF SERVICES WHICH INCLUDE A NATIONAL HELPLINE AND A UK-WIDE NETWORK OF VOLUNTARY GROUPS RUN BY AND FOR BEREAVED PARENTS. SANDS ALSO WORKS IN PARTNERSHIP WITH HEALTH PROFESSIONALS TO ENSURE THAT BEREAVED PARENTS RECEIVE THE BEST POSSIBLE CARE AND PROMOTES RESEARCH TO REDUCE THE LOSS OF BABIES' LIVES.


Epilepsy Action - Registered (234343) - EXISTS TO IMPROVE THE LIVES OF PEOPLE AFFECTED BY EPILEPSY.


Blind children UK - Registered (1051607) - SUPPORT OF VISUALLY IMPAIRED CHILDREN, THEIR FAMILIES & HELPERS BY PROVIDING THE 5 KEY SERVICES OF FAMILY SUPPORT, EDUCATIONAL ADVOCACY, I/T SUPPORT & EQUIPMENT, HOLIDAYS & ACTIVITIES & LARGE PRINT BOOKS.


RNLI - Registered (209603) - TO SAVE LIVES, PROMOTE SAFETY AND RESCUE SERVICE EFFICIENCY, AND PROVIDE RELIEF FROM DISASTER AT SEA AND ON INLAND AND FLOOD WATERS; TO ADVANCE THE EDUCATION OF THE PUBLIC IN MATTERS RELATING TO SEA, INLAND AND FLOOD WATER SAFETY, AND IN THE HISTORY AND HERITAGE OF THE INSTITUTION; TO RELIEVE/ASSIST THOSE WHO HAVE BEEN INVOLVED IN SAVING LIVES AT SEA AND ON INLAND AND FLOOD WATERS IN ANY CAPACITY.


Russ Foundation - Registered (1076436) - TO PROVIDE FUNDING FOR EDUCATION, FOOD AND SHELTER FOR ORPHANS OR CHILDREN OF DESTITUTE FAMILES IN SOUTH INDIA.


Childs Play Charity - Not UK Registered


Parkinsons UK - Registered (258197) - PARKINSON'S UK IS THE PARKINSON'S SUPPORT AND RESEARCH CHARITY. THEY ARE LEADING THE WORK TO FIND A CURE AND IMPROVE LIFE FOR EVERYONE AFFECTED BY PARKINSON'S. THE CHARITY BRINGS PEOPLE WITH PARKINSON'S, THEIR CARERS AND FAMILIES TOGETHER AND PROVIDES THEM WITH INFORMATION, FRIENDSHIP AND SUPPORT. IT CAMPAIGNS TO CHANGE ATTITUDES AND DEMAND BETTER SERVICES. ITS WORK IS DEPENDENT ON DONATIONS.


Crohn's and Colitis UK - Registered (1117148) - PROVIDING SUPPORT & INFORMATION FOR PATIENTS & THEIR FAMILIES WHO ARE AFFECTED BY INFLAMMATORY BOWEL DISEASES (IBD) RAISING PUBLIC & POLITICAL AWARENESS OF IBD STRIVING TO IMPROVE HEALTHCARE SERVICES & PROVISION FOR IBD INFLUENCING THE ATTITUDES OF SOCIETY TO ACHIEVE POSITIVE CHANGE FOR THOSE AFFECTED BY IBD PROMOTING RESEARCH INTO ALL ASPECTS OF IBD & HOW THEY AFFECT PEOPLE'S LIVES MIND


Yorkhill Childrens Charity - Scottish Registered


MediCinema - Registered (1058197) - THE INSTALLATION AND OPERATION OF STATE OF THE ART CINEMAS IN HOSPITALS AND ANNUAL FILM SCREENING PROGRAMME FOR PATIENTS OF ALL AGES (INCLUDING THOSE IN BEDS & WHEELCHAIRS) THEIR FAMILIES AND CARERS. ADMISSION FREE OF CHARGE.


Kidney Kids Scotland - Scottish Registered


Rainbow Trust - Registered (1070532) - RAINBOW TRUST CHILDREN'S CHARITY PROVIDES EMOTIONAL AND PRACTICAL SUPPORT TO FAMILIES WHO HAVE A CHILD WITH A LIFE THREATENING OR TERMINAL ILLNESS.


Clic Sargent - Registered (1107328) - CLIC SARGENT IS THERE FOR CHILDREN AND YOUNG PEOPLE WITH CANCER. WE ARE THERE FOR THEIR FAMILIES TOO, RESPONDING TO THEIR INDIVIDUAL NEEDS AND CARING THROUGH TREATMENT AND BEYOND.

Formatting will be ****, but the point stands. It's not time consuming. I started that about a minute after I posted my previous reply btw.

MSF (Doctors Without Borders) is UK registered...
http://www.msf.org.uk/

[Chris]

I think Sam's point was member interaction is something that should be constantly done rather than as an afterthought. A lot of this thread - and the many more before it - is down to communication and Matt was not immune to criticism either (the difference being you actually reply even if it is with a slightly aggressive attitude whereas he'd leave it to his AGMs to defend general management so you are an improvement in that regard at least). In fact, the whole action plan thread was made precisely because of the lack of action, lack of ideas, lack of communication. Would there be a request for an action plan if the community could already see it for themselves? Perms, planning and I can't remember the other thing you said do have to be done, yes, but AGM work has always been more long-term, more visionary towards the future and that does mean that these projects take time, can hit all sorts of systematical obstacles that means they're delayed etc so there are two options:

a) Retreat your ideas to the background, safe from criticism, but you yourself receiving plenty
b) Lead from the front, say what you're doing, why it's not going so well atm (if applicable), these are the ideas I'm working on, look I am doing something. Saying "admin work" - which is essentially what it is - as an explanation for what you're doing when admin work should just be 5-10% of your daily workload is not going to inspire much confidence with the community. Ideas still being clutched tightly to your chest and then 6 months later still no sign of anything new does mean that people will start to wonder what the hell you've been doing for the past 6 months (you can count the number of things the community has seen from you since March on one hand).

Maybe then you'll be surprised how much things will improve for you, criticism-wise. It'll certainly be better than the aggressive approach where people just naturally get defensive and give it back.

I understand what you're saying and I've said a couple of times now that I do want us to be more open with our plans when we have them. What I want to know is what you all mean when you say member interaction. Do you mean me sitting on Habbo in the help desk or do you mean having my own projects? Or maybe you mean both?

[Inseriousity.]

Member interaction is communication so both. Short-term, just having a presence on Habbo, around the forum, showing your face and letting them see you get involved would provide a major boost. Long term, working on projects but communicating with members about where these projects are in progress and if there are delays or obstacles that management are struggling to resolve, an explanation to the community about what that is and if they have any ideas to get around it. Basically, if you have nothing to show yet but hide away, people are seeing nothing. If you're working on something, got nothing to show for it yet for whatever reason but are upfront about it, people are seeing effort and as a community, there's an opportunity there to get what might be a great idea - that would otherwise fade away - actually become a reality. Interacting with the community more will give the community more confidence in you, the community having confidence that you can be a driving force and a leader. That in turn gives yourself more confidence to be bolder. It's just a self-fulfiling prophecy in the end.

If you want an example of this in action, see this thread where there was feedback but largely positive as they saw effort, they saw the attempt and were impressed. Then here where nothing was heard about it for a few months. People got more critical, less positive but maybe if they were kept informed of what was going on with it and why, they'd be less hostile.