---MAD---
29-05-2008, 04:52 PM
Howdy :)!
This is a long, detailed thread, with many things to absorb all at once so I hope your seat is comfy and the room temperature is set appropriately ;).
For the past few weeks, behind the scenes I have been compiling a list (with the help of my fantastic assistants!) of problems at Habbox Forum and ways to improve each area we have problems in. Obviously nothing is perfect and every forum has it's own unique problems and struggles, however many of these problems can and will be (with a lot of time and effort) overcome with these planned changes which I will be outlining here and then reading your feedback, which as always, we greatly appreciate! Obviously we don't expect everything to get sorted over night, some things will require weeks to settle and show their true effects and obviously some things will have to be tuned further as we move forward.
As you know, a new forum was set up titled "Forum Polls" where we asked you to vote in a few polls regarding each main area of the forum and leave comments if you felt necessary. These polls, and comments, have really boosted these plans forward (which I actually put together before the polls, the polls simply ensured the plans moved forward and ensured they addressed each area appropriately).
We are committed to solving many of the our present problems and will be spending a lot of time, energy and money to ensure they are resolved (with no short cuts!).
The plan is to discontinue the Forum manager (FM) role as we know it. Instead, FM will be known as the Forum Management, who each Assistant General Manager (AGM) (Immenseman, Joshuar, Nvrspk4 - yes them, the green little men :P) will be part of. They, as they have been for a very long time (and will be), the ones with the final say, making changes to the forum and discussing many aspects of the forum.
We will be introducing two, new big managerial roles, each with a department to look after.
First New Department
The first new role will be the Community Manager (CM). This person's role will be to ensure that the community aspect of the forum is at the highest standards, ensuring that users looking for help, are given the advice and information they seek - not just in regards to information about Habbo(x), but in all general areas.
The department will be ensuring the FAQ has all the information necessary, both accurate and detailed. The department will also ensure to provide forum support which, at the moment, for problems regarding bannings etc and taking over the contact us email isn't the best we can do, we know it and you have told us about it many times therefore you, also know it therefore it's about time we sorted it out and fixed it don't you agree?
Although it may sound like a simple task to under take, the role of the manager and the staff members of this department have a challenging and an important role ahead of them.
To be continued.......
I will be adding to this thread (new posts) over the next few hours as it is a lot to absorb all at once.
Please leave us know what you think, so far in this (http://www.habboxforum.com/showthread.php?p=4770636) thread.
This is a long, detailed thread, with many things to absorb all at once so I hope your seat is comfy and the room temperature is set appropriately ;).
For the past few weeks, behind the scenes I have been compiling a list (with the help of my fantastic assistants!) of problems at Habbox Forum and ways to improve each area we have problems in. Obviously nothing is perfect and every forum has it's own unique problems and struggles, however many of these problems can and will be (with a lot of time and effort) overcome with these planned changes which I will be outlining here and then reading your feedback, which as always, we greatly appreciate! Obviously we don't expect everything to get sorted over night, some things will require weeks to settle and show their true effects and obviously some things will have to be tuned further as we move forward.
As you know, a new forum was set up titled "Forum Polls" where we asked you to vote in a few polls regarding each main area of the forum and leave comments if you felt necessary. These polls, and comments, have really boosted these plans forward (which I actually put together before the polls, the polls simply ensured the plans moved forward and ensured they addressed each area appropriately).
We are committed to solving many of the our present problems and will be spending a lot of time, energy and money to ensure they are resolved (with no short cuts!).
The plan is to discontinue the Forum manager (FM) role as we know it. Instead, FM will be known as the Forum Management, who each Assistant General Manager (AGM) (Immenseman, Joshuar, Nvrspk4 - yes them, the green little men :P) will be part of. They, as they have been for a very long time (and will be), the ones with the final say, making changes to the forum and discussing many aspects of the forum.
We will be introducing two, new big managerial roles, each with a department to look after.
First New Department
The first new role will be the Community Manager (CM). This person's role will be to ensure that the community aspect of the forum is at the highest standards, ensuring that users looking for help, are given the advice and information they seek - not just in regards to information about Habbo(x), but in all general areas.
The department will be ensuring the FAQ has all the information necessary, both accurate and detailed. The department will also ensure to provide forum support which, at the moment, for problems regarding bannings etc and taking over the contact us email isn't the best we can do, we know it and you have told us about it many times therefore you, also know it therefore it's about time we sorted it out and fixed it don't you agree?
Although it may sound like a simple task to under take, the role of the manager and the staff members of this department have a challenging and an important role ahead of them.
To be continued.......
I will be adding to this thread (new posts) over the next few hours as it is a lot to absorb all at once.
Please leave us know what you think, so far in this (http://www.habboxforum.com/showthread.php?p=4770636) thread.