Habbox.com Issues

[xxMATTGxx]

Read the last post in this thread for the latest information.

We are currently aware of the problems people are facing with Habbox.com. If you go to the website and you get a Java Warning then DO NOT RUN the java or EXE application under any circumstances.

We recommend EVERYONE resets their passwords for any services that use the same password as their Habbox.com account and to reset their Habbox.com passwords once we give the go ahead after regaining control of the domain.

Update (22:41): We have suspended the Habbox.com website while we deal with the situation.

Update (23:14): We are currently working with Namecheap to try and resolve the issue. The issue is with the Habbox.com DNS information and NO information has been leaked from our servers or databases unless you put your information into the site during this time.

Update (00:41): Whilst normally a second person would have access to the domain accounts, it has been rather unfortunate timing and as such we are currently waiting for news from Sierk.

Update (11:08): We have made contact with Sierk and anticipate Habbox coming back online soon.

We will continue to update this thread - Keep checking back for updates.



Read the last post in this thread for the latest information.

[xxMATTGxx]

Update (21:55):

The nameservers have been corrected and are now pointing again to the Habbox server. The DNS should propagate totally within the next 24 hours and this does mean you won't be able to see the Habbox site straight away. It depends on how fast your DNS is.

While we wait for the DNS to propagate we will be keeping the downtime page up throughout the night and into tomorrow. The Habbox downtime page looks like the following:


http://mattgarner.net/upload/images/2012/06/04/tO9D7.png


As before, DO NOT run any Java files if they appear on the Habbox.com site. We will NEVER ask for something like that to be run on the Habbox.com website. We appreciate your patience during this time and we will be back very soon

[xxMATTGxx]

Update (17:08):

Habbox.com is back! We are now back up and running like we was before any of this happened. If you are currently still seeing the down page then you should probably clear your cache as that will resolve that issue.

Do you have a user account on Habbox.com? Read on.

Every user on Habbox.com is currently being forced to change their password. If you login into the Habbox.com website it will redirect you to a change password form. You have to change your password before you are able to browse the site using the account.

HabboxForum, HabboxLive and HabboxWiki accounts are unaffected.


We thank you for everyone's patience and we are glad to be back.

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Update (17:22):

If you go to www.habbox.com and the down page or the actual Habbox.com site does not load and is still redirecting you to a freewebs site or another site that is not related to Habbox then we do suggest you change your DNS. You can do this by following this guide:

Windows XP and Windows Vista or Windows7:
http://techie-buzz.com/how-to/google-public-dns-on-win7-and-winxp.html

Windows and Mac OS X:

https://developers.google.com/speed/public-dns/docs/using

If you can't access the Habbox site then it is most likely related to the DNS.