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View Full Version : [Question] Can no longer access my account.



gamerben
05-03-2013, 07:26 PM
A long time ago I linked two emails together and it caused my account gamerben to randomly detach from my email. I've linked all my emails together but i'm still unable to get on it. This was 14 months ago and i havent bothered to do much in the way of fixing it. Does anyone have any ideas why i cant seem to get on it or am i secretly a noob who hasn't noticed how to fix it :P

Red
05-03-2013, 07:45 PM
Strange! Accounts aren't meant to detach from emails ha. Have you tried logging in with all your possible emails to check if its on there? You can have multiple names on an email so make sure you have checked http://www.habbo.com/identity/avatars

If you cannot find it, you could always submit a ticket to the help tool (https://help.habbo.com/requests/new) and explain to them the situation. They should move it to your email, but you will need to have sufficient proof its yours e.g. the dob, any transactions on the account. etc

gamerben
05-03-2013, 08:38 PM
Yeh i've checked everything a couple of times, i'll just try submitting a ticket. Cheers anyway

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