Management choices and positions aren't up for debate - it's best to put that one to rest as it's not going to change. David can run HxHD effectively, we see him doing his day to day jobs on a daily basis and Jordan is always there to cover when necessary (the point in an Assistant).
@ FlyingJesus, it is rare that you will actually see the outcome of a valid complaint, mainly as 90% the outcome is a PM to the staff member about what they have done wrong. These PMs have always been private and will remain private. Therefore screaming the "nothing's ever done" argument is a little silly. Also your argument about people not going there for help anymore, I don't know how but this has actually changed, everytime I'm in HxHD I see people being helped. HxHD is very successful at the moment.
I see the benefits of adding a Battle Ball in a bigger room but I also see the disadvantages, if by adding something it disadvantages some of our guests with lag then we're not willing to do it. We need to find the best for all remember, not just a few!