Removal or editing of staff rule breaking issue

[Pix]

I love that last phrase. PLEASE DON'T TRY AND READ THINGS THAT AREN'T THERE. memorise that as well as the alphabet

[Kaine]

I know I'm digging my own grave by saying this, but this just goes to show how completely idiotic HxF staff are at times.

I also gripe at certain staff members marking certain posts as "pointless" when they aren't even pointless.

[nvrspk4]

I meant SPECIFIC ones. Like sMods and etc. i already know most cant infract
Back to topic : like sam said, WHY WAS THIS THREAD UP FOR THREE DAYS. WAITING FOR A EXPLANATION.

Get off the high horse, please. Maybe if you requested an explanation instead of demanded one you'd actually get some respect. Those who give respect to others recieve it back, as I'm sure you gathered during our PM conversation earlier

I agree, personally I would've done that, but on the other hand I might have been fired for it, so I can see why nothing was done. I personally think the mod guide needs re-writing and a few things changed/ammended to make our jobs easier. Another example being there's no infraction for pointless posting, which is actually the main offence I see. There's too much red tape in habbox, its a shame common sense doesn't prevail.

You wouldn't be fired for moving a thread But I agree with the red tape bit.

Ignore, Ignore... All you have to do is ignore

I know that was changed, but I have to make this comment: I can tell you used to be a Habbo X

I love that last phrase. PLEASE DON'T TRY AND READ THINGS THAT AREN'T THERE. memorise that as well as the alphabet

I love your overbearing sense of moral superiority to half the forum. While he memorizes the alphabet, please learn some manners and maturity




Regarding the issue at hand:

It was dealt with incorrectly. Super Moderators do have the power to move threads to a hidden forum where they can later be dealt with if its an issue such as this. They may also close the thread if its getting out of hand. The only thing they're not permitted to do is make physical edits or infractions. I'll explain why in a little bit.

However as to why this took three days, I have no answer for you, quite plainly its a muckup. There is a subforum where all Reports are posted and Super Moderators check through that daily and forward what reports they need to to me and I deal with them. Now I don't want to put it on the SMods as they normally do a great job but it seems that's where the muckup was this time. I never got a report forwarded until tonight.

As for why SMods aren't allowed to infract, there are two main reasons. First of all, a Forum Moderator isn't any higher up than a normal staff member. Even a Super Moderator is technically not as high up. Additionally, since all of them are colleagues, it has the potential to brew conflict between them. Furthermore, since some members of Moderation have positions in various departments, they may be warning someone on their level in another department, or they could even be put in the awkward position of having to deal with their manager. Also on top of that we need to keep close tabs on the staff rulebreaking. Staff do get verbal warnings via PM for bad conduct from time to time, in addition to use of the infraction system. When its half the moderation team taking care of it, its nearly impossible to keep track. For example, sometimes staff are given a "last warning" and then they would get away with another few offenses because the super moderator that dealt with it didn't know about the "Last Warning".


However there is procedure in place to allow Super Mods to move the thread to a hidden forum and if its very serious moderators may close the thread themselves.

[Kaine]

Get off the high horse, please.

He's not on a high horse. Leave him alone. He's raising a valid issue about the mods here and the way they do things.

You know, I'd crack an american joke about you right now, mainly because I'm Canadian and I've witnessed the stupidity of American's first hand, what with myself living in Niagara Falls Ontario, tourist central, but I don't want to get banned.

[Catzsy]

You wouldn't be fired for moving a thread

You wouldn't?

As for why SMods aren't allowed to infract, there are two main reasons. First of all, a Forum Moderator isn't any higher up than a normal staff member. Even a Super Moderator is technically not as high up. Additionally, since all of them are colleagues, it has the potential to brew conflict between them. Furthermore, since some members of Moderation have positions in various departments, they may be warning someone on their level in another department, or they could even be put in the awkward position of having to deal with their manager. Also on top of that we need to keep close tabs on the staff rulebreaking. Staff do get verbal warnings via PM for bad conduct from time to time, in addition to use of the infraction system. When its half the moderation team taking care of it, its nearly impossible to keep track. For example, sometimes staff are given a "last warning" and then they would get away with another few offenses because the super moderator that dealt with it didn't know about the "Last Warning".

I can see where you are coming from here but once you get to Smod you are pretty experienced in moderating and I for one do think it is a job that should get more status and recognition. They are pretty much the backbone of the forum and have possibly one of the hardest jobs. They have to be made of 'teflon' anyway so a few moody staff is not likely to make a lot of difference and if the staff are told it is a new system then they have nothing to complain about. If it aint broke don't fix it but I do think it is broken. Nvr you rely on reports to you. There is nobody specifically moderating the forum looking for staff rule breaking. If Manager's have an issue they could address it to you and I only suggested staff on the level entry so for instance Head RVR reporters etc would still come to you. I can see about the final warning aspect but I am assuming user notes are kept. If they are not you have a very valid point.


If you feel that they shouldn't deal with it what I would suggest is that they have the power to edit the post and then a special Staff Editor's forum is made for them to put a copy of the post in to be further dealt with by yourself. I can see members getting very frustrated when they perceive that staff who break the rules are not being dealt with although it is not the case as long as it is reported. I used to put 'pm to staff editor' in the edit box below the post so at least the members could see something was being done.
This was also so other staff could see it had been reported and avoid duplication of work to you.

[MissAlice]

Regarding the issue at hand:

It was dealt with incorrectly. Super Moderators do have the power to move threads to a hidden forum where they can later be dealt with if its an issue such as this. They may also close the thread if its getting out of hand. The only thing they're not permitted to do is make physical edits or infractions. I'll explain why in a little bit.

However as to why this took three days, I have no answer for you, quite plainly its a muckup. There is a subforum where all Reports are posted and Super Moderators check through that daily and forward what reports they need to to me and I deal with them. Now I don't want to put it on the SMods as they normally do a great job but it seems that's where the muckup was this time. I never got a report forwarded until tonight.


However there is procedure in place to allow Super Mods to move the thread to a hidden forum and if its very serious moderators may close the thread themselves.

Thank you Letters I did think it was highly unlikely that only one person could be responsible for taking the necessary action to move a thread, like the one in question. You have restored my faith in reporting.

[jrh2002]

I am glad to hear it was a mistake TY to elkaa and nvr for pointing this out. I do however think that HxF has outgrown habbox itself so think that it would work better if super mods could warn anybody below manager or assistant manager status and drop the staff editor a pm to inform them of the situation. Even if a thread is moved and the staff member has not been contacted they could continue breaking the rules until the staff editor has dealt with them. From having one rule break they are unaware of and get a heads up they could break that rule 4 or 5 times and end up being fired.

[Pix]

I love your overbearing sense of moral superiority to half the forum. While he memorizes the alphabet, please learn some manners and maturity

who doesnt. and if you meant smod cand give infractions i got one from a smod? :S
also, just realised that im not staff no more!!!! really hurts not to be im crying atm!!!
whats next BAN?

[today]

Dont get our hopes up mate.

But honestly why does nvr write bloody long replies Though he has said some very good points =D

[--ss--]

who doesnt. and if you meant smod cand give infractions i got one from a smod? :S
also, just realised that im not staff no more!!!! really hurts not to be im crying atm!!!
whats next BAN?

You are no longer staff and haven't been so for a while now (There was a permission mix up resulting in you seeming you were) So (S)mods are allowed to give you infractions now.