Comment/Complaint

[Kier]

This is sort of a complaint, except complaints are normally handled professionaly, which from the post I just saw, doesn't say much for Habbox.

http://www.habboxforum.com/showpost....5&postcount=25

He wants to buy it cause he wants it?
God don't be so stupid... That's exactly like people saying why do you want to buy this purple pillow as it is going to be released/has been released.
;/
And for noobs I know the purple pillow has been released. I was using it for an example.

This is your head rare values reporter, and your forum moderator, yet he is calling a user stupid?

There are more simple, polite ways of telling someone they are wrong, or disagreeing, but as a representive of Habbox it does not say much for the site. Fansites are meant to appreciate users, they are supporting them afterall, not run them down and call them stupid.

Of course, seeing how the staff deal with situations, I don't expect this to be dealt with professionally. I just expect a load of insults. Just wanted to voice my opinion. ^_^

Closed by 8Freak8, Site Manager. Had you PMed me about this instead of creating a thread he would have been dealt with within 2 days of the PM. Ymo has since been removed from staff. How can you criticise us about how we deal with complaints if you think the proper way to make a complaint is to post it in a public forum. Complaints are always dealt with by management in any organisation, don't complain about us being unprofessional if you have no idea how to complain in the first place. Posting a thread is clearly going to cause trouble and have no affecto n the situation at all.

In future PM me.

[Reseller]

He has a point to be honest your surpost to keep your tempure well controled in this job i belive :s

[Kier]

Within a couple of minutes I have found another example

http://www.habboxforum.com/showpost....1&postcount=17

"You acctually believe in Pokemon, and the fact that you type like a noob is just... OMG i cant explain, just go away."

Go away?! Shouldn't you be glad that people are even visiting your site? But then your staff are telling users to go away?

[Smiddy]

I can understand you feel the staff need to set an example and be mature.

But a majority (if not ALL) the staff members are teenagers. As i'm sure you are too Kieran.
They're allowed to voice there opinions (You may feel HxF doesn't open that opportunity [sp?], but we do.). And I suppose the 2 in hand here were doing that.

I'll post a reminder in the Staff forums.

[.Tracks]

i got banned for being rude towards a user just like other STAFF members have yet they didint get banned =/

I know its unfair and i no doubt get banned here.

[Uwe]

Uhmm.. moderators are allowed to have fun aswell?
you don't make threads everytime a member bes rude, do you?

Most moderators are teens, like Smiddy said, we all make mistakes and the member before him asked a stupid question and he answered it...

i got banned for being rude towards a user just like other STAFF members have yet they didint get banned =/

I know its unfair and i no doubt get banned here.

you were probley warned about being rude severel times before being banned.

[.Tracks]

i've never been warned via pm or anything. not that i can tell of.

[Kier]

Sorry Eternal, your definition of having fun is insulting the members that support you and keep this site running?

Yes, staff can voice opinions, but there's ways of going about it.

"Shut up you noob, go away!"
"I disagree, sorry"

Spot the difference anyone?

[Smiddy]

Sorry Eternal, your definition of having fun is insulting the members that support you and keep this site running?

Yes, staff can voice opinions, but there's ways of going about it.

"Shut up you noob, go away!"
"I disagree, sorry"

Spot the difference anyone?

As I said, teenagers.

Obivously we'd prefer the second sentence way of pronouncing things. But we can't adjust staff to speak that way in all cases.

And I have to agree with the first part of your post there.

[.Tracks]

oooo pick me pick me!!

i go for the errm... im confused